Frequently asked questions
Search through the answers below, or reach out directly if you can't find what you need.
Many people think that they'll only find the cheapest and best prices on vacation packages or flights on their own. Not true! Thanks to our partnerships with the world’s greatest travel companies, TravellerDirect has access to special pricing for hotels, flights, excursions, cruises, air and tour packages, all-inclusive resorts and car rentals that you just can’t get on your own. Something you may not know is that Google displays advertiser favorable listings first and some of the smaller companies with better deals in the second or third of the pages, you will never find them because they don't have large promotion budgets.
Protecting yourself during travel is important, because stuff happens! Travel agencies will highly recommend purchasing travel insurance as it protects your health, belonging and vacation memories before and during your vacation. Most travel insurance plans cover trip cancellation, interruption or delays, medical, dental, emergency medical transportation, lost luggage, missed connections, itinerary changes and more. Before you purchase medical insurance which can cost as little as $20 per week per person check your credit card company. These days many credit cards have travel and medical insurance as a perk. Browse TravellerDirect resources to learn more about insurance providers.
TravellerDirect or its partners may from time to time display additional information within a website pop-up, it will usually be based on your selections based on your browsing. We recommend you temporarily disable the blocker while using Traveller Direct website so you don't miss these deals. Disabling these however, will not affect your browsing experience as a whole.
The rule of thumb is to arrive at the airport minimum an hour and a half (90 minutes) prior to departure for domestic flights and three hours for international flights. Many flight airlines offer the online check-in option which allows you to arrive at the airport an hour before, however we don't recommend less than 90 minutes. We strongly recommend reconfirming your flight time 24 hours prior to departure, for both origin and destination flights.